payment transactions by collecting payment (through cash, check or electronic card), making
change, and handing out receipts as per standard procedures
Maintain knowledge of current sales, policies regarding payments and security practices, in order to
ensure policies are adhered to at all times
Open/close cash registers on a daily basis, count money, ensure cash control is maintained, perform
handover when applicable and investigate/report any discrepancy
Maintain the cleanliness and deadliness of cash drawer (and invoice folder when applicable) throughout
the day
Keep inventory of sold items; provide sales reports to Shop Manager for sales monitoring purposes and
assist the latter in completing and sending the daily sales report
Specific for Furnishing/Retail:
Greet customers, and compute sales price of purchases by scanning sales tags or typing amounts into
the system
Specific for Retail:
Handle returns and offer pertinent alternative to returned items by offering the necessary support and
promote gift cards or other support initiatives (like customer satisfaction surveys)
Specific for Retail
Remove alarms according to company policy, place purchased items in appropriate container (bag or
Gift wrapping) as requested by the customer, and congratulate him/her on the purchase
Specific for Multimedia:
Up-sell and cross-sell products and services in order to reach hourly and daily sales targets, and handle
the sales of events tickets
Specific for F&B:
Coordinate daily with exchange companies for currency exchange and makes sure deposits any excess
amount due to this exchange in the bank with the daily sales by filling a report that shows all details