Overview the food preparation/ presentation process, ensuring high quality items and conformity with the set standards and techniques of the brand’s food specifications

Ensure the effective  implementation of service standards, operational procedures as per the brand set guidelines, in addition to health and safety regulations

Review the prepared wastage sheet, sales report, logbook, requisition forms and submit them to the

Operations Manager on a daily basis

Promote, negotiate and handle catering orders for banquets/receptions and ensure smooth operation of take away orders

Review the monthly P&L providing explanation when necessary, as well as planning the monthly and daily sales objectives taking necessary measures to meet them

Greet customers when needed, guarantee them an excellent dining experience and handle their complaints appropriately

Control the end of month inventory, monitor the food cost of the brand's outlet and review against the operation’s budget

Recruit, train, motivate and evaluates his/her team to ensure that the department has the necessary skill base and that staff are optimally motivated and enabled to maximize their potential and contribution to the company